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WTV CODE OF PRACTICE & COMPLAINTS
(WTV ONLINE FORM LIABILITY DISCLAIMER)

WTV welcomes all complaints which viewers or the public may make. Complaints should be made in writing and sent via Australian Post. Please provide your name and a return address that can be a PO Box.

Please send all complaints to the following address:
WTV Channel 44, Level 2, 30 Fielder Street East Perth WA. 6004.

Please note that you may send a written complaint by electronic means via our ‘Contact Us’ form. However, WTV has no 24/7, direct technical control over its digital platforms that are operated by third party. WTV assumes no responsibility for comments, questions and/or complaints submitted ONLY via the electronic form.

If you do not receive acknowledgement with five working days after emailing your complaint, PLEASE resend it via Australia Post to the above address in order to get an immediate acknowledgement/response.
If you are not able to use the above forms of contact, please call us on 08 9221 5355 and leave a detailed message with a return telephone number.

For information regarding WTV’s code of practice, please go to; https://www.astra.org.au/pdf/news/ASTRA_Subscription_Narrowcast_Television_Codes_of_Practice_2013_with_new_Appendix_A.pdf